GENERAL
The Terms and Conditions of trade of Training Courses 4 U Ltd (hereafter called the Company) are contained herein. Quotations made and orders are accepted, subject to these Terms and Conditions. If any document placing an order on the Company includes or refers to other terms or conditions of contract then these shall not apply unless agreed in writing by the Company. No addition to or variation of these conditions will bind the Company unless it is specifically agreed in writing signed by a Director, the Secretary or Manager of the Company.
These terms and conditions will form the basis of all training contracts with the Company, unless otherwise specified in writing.
All reservations should be confirmed by the client to the Company in writing.
These Terms and conditions are correct at the time of issue however the Company reserves the right to vary them without notice.
TRAINING COURSES – DELEGATES’ REQUIREMENTS
Where the training being provided is other than theoretical, delegates should provide their own equipment as per the pre-requisites for the course, such as hardwearing work clothing is most appropriate for plant training, etc.
Delegates must be physically fit to withstand the training provided. If there are any doubts relating to the fitness of delegates to undertake training, then reference should be made to a G.P. The onus is entirely with the delegate to ensure his or her fitness to undergo training and the Company cannot and will not accept any responsibility in this regard.
Equipment provided must not be removed from the training environment. Any damage caused by intentional misuse or misconduct will be invoiced to the client.
Certificates are awarded at the discretion of the trainer and only to those delegates who successfully complete the training. Certificates are not issued purely for attendance. Unless otherwise agreed. This agreement would be stated prior to the course being carried out, in which case the certificates will be worded accordingly.
Delegates are of course required to be punctual at all courses and sessions.
Consumption of alcohol is not permitted during training, nor should it be consumed immediately prior to training. If there is any evidence of such then our trainers are obliged to refuse to train the delegates.
If you are attending a refresher course please bring with you your current and in date certificate or send it in advance by email. Please be advised that if you are attending a CITB SMSTS or SSSTS Refresher course and you arrive for the course and the certificate is out of date full charge will be incurred without exception.
CLIENT SUPPLIED INFORMATION
Should any information or data supplied to the Company for the preparation of the quotation prove to be insufficient or inaccurate the Company reserves the right to amend the quotation to cover any cost difference.
PRICES
Unless otherwise indicated written quotations remain firm for 30 days. The Company reserves the right to vary its standard prices, products and services, which will be supplied at the Company’s prices applicable at the time of delivery.
All prices are subject to Value Added Tax if applicable at the prevailing rate
SETTLEMENT TERMS
The client agrees to pay the rate on the booking form plus VAT. Payment is required in full at the time of booking or via return on receipt of invoice. The Company reserves the right to charge interest at the rate of 8% per annum over Bank of England base rate on the invoice price from the due date until the date the Company is in receipt of funds. The Client shall not be entitled to make any deduction from price in respect of any set-off or counterclaim.
Certificates will be dispatched when payment has been received.
The company reserves the right to re-allocate the course places to other delegates on the waiting list, if the fees are not paid on time.
HEALTH AND SAFETY
The Client shall use their best endeavours to ensure that any premises in which the Company’s employees or agents may have to work in are safe and without risk for them. All known risks must be clearly identified and marked by the Client. Likewise, the Company will also endeavour to ensure that the Clients employees or agents may have a safe and without risk environment in which to conduct their training.
CANCELLATION, POSTPONEMENT AND NON ATTENDANCE
The Company reserves the right to charge a cancellation fee in respect of courses already confirmed. Notice of all cancellations or transfers must be in writing and the following terms apply: –
No. of Days Before Course Start Date | Course Cancellations |
More than 28 working days | 25% of course fees |
Between 21 and 27 working days | 50% of course fees |
20 or fewer working days | Full course fees |
Substitute delegates will be welcome at any time before the course start date with no penalty charge.
If for any reasons beyond their control, The Company cancels a course without notice. The Company will not be held liable for any costs incurred by the client as a result of such cancellations.
Should it become necessary for The Company to postpone all or any part of a course, due to circumstances beyond their control, then a mutually agreeable date will be chosen on which to complete the course. The Company will not be liable for any costs incurred by the client for such actions.
No refund, credit, transfer, or rebooking credit will be given for any failure to attend a course or arrive late for the event start time, for whatever reason. All cancellations must be made in writing.
COURSE CONTENT
The Company consistently develop their training courses in line with relevant awarding bodies or associations criteria and evolving best practice and therefore reserves the right to make changes to the advertised course content without prior notice.
APPLICABLE LAW
English law shall apply and English Courts shall settle disputes. These terms and conditions do not affect any statutory rights available to the client.